Sump Pump Repair

When this becomes an emergency

• A pump cycling on and off every few seconds without emptying the pit.
• Water standing on a basement floor while the pump sits quiet.
• A humming sound from the pit with no water leaving through the pipe.
• A discharge line that stays dry and cold while the pit keeps filling.

What a pro does

The plumber watches the pump run before deciding anything, because the failure pattern narrows the cause faster than pulling parts. A unit that never starts, one that runs without stopping, and one that short cycles every few seconds all point somewhere different. The float switch gets checked first. It moves more than anything else in the pit, so it's the part that wears out soonest and the cheapest one to put right. If the float is fine, the motor and impeller get tested against how fast water is actually arriving. The discharge line is the piece that catches people here. Winter freezes the outdoor end of it, and a pump pushing into a plugged or iced pipe hums along sounding perfectly healthy while the pit stays exactly as full as it was. Timing follows the season. Runoff from the hills and a fast melt over frozen ground send water at basements in a way that steady rain never does, and perimeter drains that coped all winter can be overwhelmed inside a few days. A backup pump gets discussed anywhere losing power would mean losing the basement, since wind events and a full pit have a habit of arriving together.

Frequently asked questions

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